Fully Dedicated or Shared ViciDial Hosting Options

Choose from either our dedicated, or fully-managed shared ViciDial options

Dedicated ViciDial Hosting


  • Up to 25 logged in agents to start - add more at any time!

  • Bring your own VoIP or use ours

  • Fully dedicated ViciDial installation

  • Full access to entire system, including administration settings

  • Unlimited number of agents supported

  • Unlimited database and recording storage

  • 8x5 Ticket/Email support only

  • 6 free support hours included per month

  • Additional add-ons available


Managed ViciDial Hosting


  • Priced based on created user IDs

  • Must use our VoIP

  • Shared ViciDial installation

  • Limited access, cannot modify most system settings

  • Unlimited number of agents supported

  • Unlimited database and recording storage

  • 8x5 Ticket, Email, or Skype support - always FREE!*

    *Complex or advanced configuration requests may be subject to additional fees, quoted separately

  • Fully managed service


Dial Fusion staff will reach out after your order is placed to obtain more information about your needs.